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NonWAIT Program

Exclusive benefits tailored to your needs... Our top priority is ensuring your peace of mind.

As seasoned car wash owners with over 25 years of experience, we understand that the initial years of a car wash business require significant focus on operational procedures, service quality, timely delivery, and effective branding and promotion. These aspects demand ample dedication of time, attention, and resources to establish a successful car wash business. You must secure your investment to avoid unexpected expenses and achieve maximum ROI (Return On Investment).

Thanks to the NonWAIT program, your business can continue without worrying about maintenance, spare parts, or consumables. We take care of you.


Extended warranty for up to five years.

3 Free technical reviews*.

IoT system for real-time remote monitoring of the equipment.

The stock of spare parts on consignment.

Basic preventive/corrective maintenance kit.

Technical Training in Preventive/Corrective Maintenance.

Free Active Foam and Drying Agent for the first year*.

Free Virtual Technical Assistance by video call.

Low-cost customized maintenance policies.

Monthly report of technical incidents/purchases.

*Consult terms and conditions with our sales executives.

Immediate Technical Assistance

A profitable business should never stop.
With GreenMatik, you will feel that we are always at your side, attentive to your business's operational needs.

We are at your disposal whenever you need us. The assistance is comprehensive and permanent. We are connected to your business 24 hours a day, 365 days a year, to provide the technical assistance your company deserves.

At GreenMatik, we are...


The GreenMatik tunnel and rollover car washes include the IoT system, which, using images and data, allows us to perform remote and immediate checks, diagnostics, and technical assistance.


Maintenance costs and downtime must be minimal for your car wash business to be profitable. At GreenMatik, we offer free virtual technical assistance through video calls, a maintenance tool kit, technical training for your collaborators, and spare parts stock on consignment to minimize the time needed to diagnose and resolve incidents and avoid travel and labor costs.


Our Technical Support Service is available to you 365 days a year through our telephone switchboard or WhatsApp technical chat. There is always a technician ready to help you with any incident that may arise in the operation of your equipment.

Virtual and On-Site Technical Assistance Service.

To give you quick, simple, and efficient solutions, we have qualified personnel (mechatronic and electromechanical engineers) who provide technical support remotely or in person. In most cases, the diagnosis and resolution of incidents in the equipment are done through virtual assistance.

If you need on-site assistance, we will first diagnose the issue to determine if any parts are damaged. We will then work with you to coordinate the delivery of necessary parts and on-site assistance within 24 to 48 hours of the incident notification.                                         

How does GreenMatik Virtual Technical Assistance work?

Thanks to the IoT Remote Monitoring System, real-time video, audio, and data are transmitted, allowing the technician to identify facility machinery issues accurately. This way, the technician can guide the machine operator through precise step-by-step instructions to remedy the problem. Minor repairs, adjustments, and assistance to the equipment operator in periodic preventive maintenance can also be carried out. This system eliminates the need for time-consuming and expensive on-site work. As a result, our customers can save both time and money. Thanks to our accurate remote diagnostics, they can usually operate their equipment immediately. If any major work is still required, our technicians can perfectly prepare for their visit.

Spare parts are always at hand...

We at GreenMatik understand the importance of profitability in your operation. We take this matter seriously and strive to provide the best solutions. When you purchase a rollover or a tunnel car wash from us, we offer you a consignment stock of spare parts. This means that you won’t have to wait even for a minute to get the replacement parts you need in case of any incident. With our consignment stock, you can rest assured that your business operations won’t be affected and will continue to run smoothly.

We also have technical and logistical infrastructure in 4 countries:

Mexico: Corporate and technical offices, central warehouse in Querétaro, and distribution centers in Monterrey and Cancún.

Spain: Sales office and warehouse in Tarragona.

Taiwan: R&D Center, Production Plant, and Central Warehouse in Kaohsiung.

China: Production Plant and Central Warehouse in Wuxi.

We don’t brag about our thousands of spare parts because our robust and reliable equipment rarely needs them.

Extended Warranties

At GreenMatik, we offer you exclusive benefits in the sector... We enjoy disrupting conventional norms and transforming traditional business structures.

We trust in the durability and efficiency of our equipment, so only GreenMatik offers an extended warranty of up to 5 years.

To provide you with the peace of mind you deserve, all GreenMatik equipment comes with a 3-year factory warranty, which can be extended for an additional two years for a total of five years!


GREEN Extended Warranty.


VIPMATIK Extended Warranty.


Maintenance Policies

We have customized maintenance policies at the best cost in the industry to continue taking care of your investment after the warranty period ends.

Periodic preventive and predictive maintenance of your washing equipment avoids costly corrective maintenance in the future. We will help you set up the best maintenance policy based on your business needs.

In each scheduled visit, we exhaustively review and adjust each component following the order of our preventive maintenance (PM) checklist. We then perform predictive maintenance (PdM) to detect possible current machine symptoms and determine when the machine will likely fail. This allows us to maximize the useful life of all the components and replace them before they cause a failure or technical stop in your washing equipment.

MATIK Plus Maintenance Policy.

Price: To be quoted.

Other Services


Our company specializes in providing solutions for car wash, equipment sales, spare parts, accessories, and cleaning products.

A car wash is a profitable business; invest now!

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