Immediate Technical Support

A profitable business should never stop.
With GreenMatik, you will feel that we are always at your side, attentive to your business's operational needs.

We are at your disposal whenever you need us. The assistance is comprehensive and permanent. We are connected to your business 24 hours a day, 365 days a year, to provide the technical assistance your company deserves.

At GreenMatik, we are...


The GreenMatik tunnel and rollover car washes include the IoT system, which, using images and data, allows us to perform remote and immediate checks, diagnostics, and technical assistance.


Maintenance costs and downtime must be minimal for your car wash business to be profitable. At GreenMatik, we offer free virtual technical assistance through video calls, a maintenance tool kit, technical training for your collaborators, and spare parts stock on consignment to minimize the time needed to diagnose and resolve incidents and avoid travel and labor costs.


Our Technical Support Service is available to you 365 days a year through our telephone switchboard or WhatsApp technical chat. There is always a technician ready to help you with any incident that may arise in the operation of your equipment.

Virtual and On-Site Technical Assistance Service

To ensure the excellent operation of your equipment, we have qualified technical personnel who will attend to any preventive and corrective needs. We are the first automated vehicle washing equipment brand to perform remote technical assistance by digital means (data-video), ensuring reduced response times and maintenance costs.

How does GreenMatik Virtual Technical Assistance work?

Thanks to the IoT Remote Monitoring System, real-time video, audio, and data are transmitted, allowing the technician to identify facility machinery issues accurately. This way, the technician can guide the machine operator through precise step-by-step instructions to remedy the problem. Minor repairs, adjustments, and assistance to the equipment operator in periodic preventive maintenance can also be done. This system eliminates the need for time-consuming and expensive on-site work. As a result, our customers can save both time and money. Thanks to our accurate remote diagnostics, they can usually operate their equipment immediately. If any major work is still required, our technicians can perfectly prepare for their visit.

Spare parts are always at hand...

We at GreenMatik understand the importance of profitability in your operation. We take this matter seriously and strive to provide the best solutions. That is why, with the purchase of your rollover or car wash, we offer you a stock of spare parts on consignment so that you don’t have to wait a minute in case of an incident, and you can be sure your business will never stop.

We also have central warehouses and distribution centers in 4 countries:

Mexico: Central warehouse in Querétaro and distribution centers in Cancun and Monterrey.

Spain: Central warehouse in Tarragona and distribution centers in Valencia, Gran Canaria, and Malaga.

China: Central warehouse in Wuxi and distribution center in Shanghai.

Taiwan: Central warehouse in Kaohsiung.

We don’t brag about having thousands of spare parts because even if we did, with our robust and reliable equipment, you won’t need them.

Our company specializes in providing solutions for car wash, equipment sales, spare parts, accessories, and cleaning products.

A car wash is a profitable business; invest now!

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